🧾 Terms & Conditions
Last updated: October 27, 2025
Welcome to Thrive India (“we”, “us”, “our”) — an initiative by My Children Foundation [www.my-children.org], a public charitable trust based in Kolkata, India. Thrive is the brand identity of our livelihood initiative that promotes the use of sustainable products while creating livelihood opportunities for marginalized communities. These Terms & Conditions govern your use of our website www.thriveindia.in (“Website”) and the purchase of any products from it. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. General Information
Thrive India is an eCommerce platform based in India that promotes sustainable products to raise funds for children’s education and livelihood creation.
All proceeds from purchases made on this Website go towards registered charitable causes supported by us.
2. Eligibility
You must be at least 18 years old to make a purchase. By using this Website, you represent that you are legally competent to enter into binding contracts under Indian law.
3. Products and Pricing
All products listed on our Website are described as accurately as possible.
We reserve the right to modify prices, descriptions, or discontinue products at any time without prior notice.
Prices shown are in Indian Rupees (INR) and include applicable Goods and Services Tax (GST), unless stated otherwise.
4. Orders and Payments
By placing an order, you agree to provide accurate billing, shipping, and contact information.
We accept major online payment modes such as credit/debit cards, UPI, net banking, and wallets through secure payment gateways.
Orders are confirmed only after successful payment and verification.
5. Shipping and Delivery
We deliver across India through our logistics partners.
Delivery timelines may vary based on location and product availability.
You will receive tracking details once your order is dispatched.
- Shipping is governed by our Shipping Policy [www.thriveindia.in/shipping-policy/]
6. Return, Replacement, and Refund Policy
We accept returns or replacements only if:
The product is defective, damaged, or incorrect at the time of delivery.
You notify us within 7 days of receiving the order.
Please refer to our detailed Return & Exchange Policy [www.thriveindia.in/return-exchange-refund-policy/] for procedures.
Refunds, if approved, will be processed to your original payment method within 7–10 working days.
7. Force Majeure
Thrive India will be excused from performance under these Terms and Conditions for any period that it is prevented from or delayed in performing any obligations pursuant to these Terms and Conditions, in whole or in part, as a result of a Force Majeure Event. For purposes of this Section , “Force Majeure Event” means an event or series of events caused by or resulting from any of the following: (1) weather conditions or other elements of nature or acts of God; (2) acts of war, terrorism, insurrection, riot, civil disorder or rebellion; (3) quarantines or embargoes; (4) labour strikes; (5) telecommunications, network, computer, server or Internet downtime; (6) unauthorized access to Thrive India’s information technology systems by third parties; or (7) other causes beyond the reasonable control of Thrive India.
8. Charity Contributions
100% of proceeds from your purchase go towards our verified charitable initiatives focused primarily on education, sustainability and livelihood. For further detail you may visit www.my-children.org.
Thrive India ensures transparent disbursement of all proceeds to My Children Foundation. When you make a purchase, your payment goes directly to the Foundation.
We may share impact reports and beneficiary stories on our website to maintain transparency. You can also visit My Children Foundation’s official website for detailed information and updates.
9. Intellectual Property
All content on this Website — including text, graphics, images, logos, and designs — is owned by or licensed to Thrive India.
You may not copy, reproduce, distribute, or modify any content without prior written permission.
10. User Conduct
You agree not to:
Use the Website for any unlawful purpose
Upload viruses, spam, or malicious code
Attempt to hack, disrupt, or misuse our platform
Violation of these terms may result in immediate suspension of access.
11. Privacy Policy
You explicitly consent to the collection, hosting, use, disclosure and other processing or handling of information as described in the Thrive India’s Privacy Policy located at www.thriveindia.in/privacy-policy/ as such policy may be amended by Thrive India in its sole discretion from time to time.
12. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for the content, privacy, or practices of such sites.
13. Limitation of Liability
We strive for accuracy and reliability but do not guarantee that the Website will be error-free or uninterrupted.
Thrive India will not be liable for any indirect, incidental, or consequential damages arising from use of the Website or purchase of products.
14. Indemnification
You agree to indemnify and hold harmless Thrive India, its trustees, employees, and partners from any claims or damages resulting from your misuse of the Website or breach of these Terms.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Kolkata, India.
16. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will always be available on this page with the updated date.
17. Contact Us
For any questions, feedback, or data-related requests, please contact:
My Children Foundation
Email: info@my-children.org, info@thriveindia.in
Website: www.my-children.org / www.thriveindia.in
Phone: +91-91633-30079
Address: My Children Foundation, Plot No – 72, Block – GD, Rajdanga Main Road, Ground Floor, P.S. – Kasba, Kolkata – 700107.